Heating and Air Conditioning Montrose, MN and Surrounding Areas - Service, Repair, and Installation
AC Repair Video
Countryside Heating and Cooling Solutions provides a heater and air conditioning repair, service, installation and services in Montrose, MN. Check out what some of our customers are saying about Countryside Heating and Cooling Solutions Heating and Air Conditioning services.
AC Installation Video
Recent Jobs and Reviews in Montrose, MN
Customers say: The recent reviews expresses a positive overall sentiment towards Countryside Heating and their services. The majority of reviews are positive, with customers expressing satisfaction with the company's products, services, and technicians. Customers appreciate the prompt, courteous, and professional service, as well as the expertise and knowledge of the technicians. Many reviews mention the outstanding level of service received from specific individuals, such as Brooks Butterfield and Maggie. Additionally, customers highlight the excellent customer service experiences they have had, with one customer stating that it was one of the best they have ever had. The positive reviews also mention the quality of the work, with customers expressing satisfaction with the installation, repair, and maintenance services provided by Countryside. The company's attention to detail and commitment to customer satisfaction are frequently praised. However, there are a few negative reviews, which mainly focus on issues with the furnace's performance. Customers mention that the furnace quit working shortly after installation or that it has continued to have problems. There are also concerns about the cost of repairs and the lack of willingness to address the issues. Overall, the positive reviews outweigh the negative ones, indicating that Countryside Heating provides high-quality services and products, with a focus on customer satisfaction. The company's technicians are highly skilled and knowledgeable, and customers appreciate their professionalism and courtesy. While there are some concerns about the furnace's performance, the majority of customers are satisfied with their experience with Countryside Heating.
Job Locations and Reviews
You informed us that you had issues on your furnace with error code 24 and that Bryant suggested that it COULD be the inducer motor. You indicated that you purchased the inducer motor online a couple of years ago. On your initial call to us, our office manager informed you that we may not be able to put your part in because we don’t typically install customer-provided parts (due to quality assurance). We sent a technician out to diagnose your furnace. Your furnace fired right up and began heating with no error codes. You insisted that our technician install your after-market inducer motor anyway, so he quoted you $275/hour for labor, which you approved. While pulling out the old inducer motor, our technician noticed the pressure switches were full of water, which is most likely the reason you received error codes in the past. He drained out the water and made sure the pressure switches were dry. He highly recommended replacing the pressure switches and provided a written estimate to properly repair them. He also found that the condensate trap was plugged so he thoroughly cleaned that too. After installing the after-market inducer motor, our technician noticed that you were missing the new mounting bracket for the pressure switches and informed you that the pressure switches would not fit correctly with this style inducer without the mounting bracket. You looked around for the bracket but could not find it. Our technician stated he could check to see if he can order the mounting bracket by itself and would give you an estimate if it's even an option. He recommended putting the old inducer motor back in (since it was still in working order when he did his diagnosis) and he suspected the pressure switches to be the real cause of the problem. You wanted to try to make it work without ordering the new bracket (you thought the bracket was still in your maintenance room somewhere) so you provided him with a piece of tubing that he used to fit the pressure switches into the box. You assured our technician that you would find the bracket and could install it yourself, so he made it work with the tubing you gave him as a temporary fix. Our technician made sure you were aware that this was not the correct way to mount the pressure switches, and he noted this in his description of the work that you signed on your invoice. After the fix was completed, he fired up the furnace and allowed it to run through the cycle of operations as he inspected it. He cycled power multiple times and confirmed the unit was working properly before he left.
Hi Lori- Thank you for your 10+ star review of Matt's work. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Hi Josh- Thank you for your 5 star review. We are pleased to hear that Brooks was prompt and efficient. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Hi Holly- Thank you for your 5 star review! We are pleased to hear that Tony provided you with awesome service and your AC is running smoothly again. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Hi Kris- Thank you for your 5 star review! We are pleased to hear that Brooks was personable, provided you with great service and you have always had great experiences with all of our techs! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Hi Josh- Thank you for your 4 star review! We are pleased to hear that Brooks was prompt, efficient and ensured you that your AC is ready for summer. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Hi Jo- Thank you for your 5 star review! We are thrilled to hear that you love working with our team. We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team
Hi Steve- Thank you for your 5 star review! We are pleased to hear that Brooks was friendly and went above and beyond your expectations! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team
Hi Jo- Thank you for your 5 star review! We are pleased to hear that Jake was prompt, friendly, quick and efficient! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team